Help Article

Subscription Plans & Billing

SubscriptionsBilling

Hospitals and pharmacies can upgrade to Premium or Sponsored tiers for enhanced visibility and features. Pet owners can subscribe to Pet Triage AI for $3/month. All billing is handled through Base44 Payments (Wix).

Free
$0 → Basic profile management, service catalog, review replies
Premium
Monthly → Featured Procedures, Promotions, AI Assist, custom banner, priority sorting
Sponsored
Monthly → Top placement in search, Coupon Codes, all premium features, "Sponsored" badge
Pet Triage AI
$3/mo → AI symptom triage, specialist matching, hospital recommendations → 7-day free trial

1Pet Triage AI Subscription

Pet owners can subscribe to Pet Triage AI for $3/month with a 7-day free trial. Billing is handled through Base44 Payments. Cancel anytime — access continues until the end of the billing period. Admin users have full access without a subscription.

2Hospital & Pharmacy Tiers

Hospitals and pharmacies can upgrade their listing tier from the Pricing page. Upgrades take effect immediately. Premium unlocks AI Assist, Featured Procedures, Promotions, and custom banners. Sponsored adds Coupon Codes and top placement in search results.

3Billing

All subscriptions are billed monthly through Base44 Payments. You can manage your subscription, update payment methods, or cancel from the Pricing page. The 7-day Pet Triage AI trial requires a card but you won't be charged until the trial ends.

4Trial Period

Pet Triage AI includes a 7-day free trial. Your card is not charged until the trial ends. You can cancel during the trial at no cost. If you cancel after the trial, access continues until the end of the current billing period.

Pro Tips

  • •Premium listings appear higher in search results and can display featured procedures.
  • •Sponsored listings get maximum visibility with a "Sponsored" badge and top placement.
  • •Pet Triage AI trial requires a card but you won't be charged for 7 days.
  • •Admin users get full AI access without a subscription.

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